Implement and Moderate Virtual Community Spaces (QSP)

The internet age has empowered the consumers by bringing a galaxy of information to their fingertips. Customer preferences and opinions are fuelled by interactions over virtual community spaces and social networks. Consequently, it is only natural for organizations to leverage the power of social media and achieve enhanced user engagement with their brand.

However, given the multitudes of options available, customer affinities tend to be fickle on virtual spaces. Implementing scalable virtual communities with effective moderation has therefore become imperative for companies to enhance online experience and ensure maximum consumer retention.

The Qison Soft Solution

Eliciting Requirements
  • Ubuntu 12
  • Java 7
  • J2EE
  • Glassfish 4
  • Jetty
  • MongoDB
  • Apache Kafka
  • Apache Httpd
  • JavaScript MVC
  • MemCached
  • REST WebServices
  • Akka
  • JSON
  • FFMPEG,ImageMagic
  • AspectJ
  • AWS Cloud
  • Google Morphia
  • Eclipse,IntelliJ

At Qison, we specialize in architecting and implementing scalable social platforms that achieve high levels of community interactions and loyalty. Leveraging our immense experience, we enable organizations to go beyond single-ended promotions and encourage dialogue with the customer.

Through Qison Social Platform (QSP), we enable you to harness the wide scope of social media and effectively communicate your brand message online. Our customized virtual community implementation and moderation solutions help improve community engagement through interactive gadgets and concise content moderation.

Our implementation team comprises of qualified professionals with extensive experience in social community management. The team implements highly interactive affinity-based virtual community spaces that can be easily accessed across several platforms including web, mobile, iOS and Android.

We are equipped with a team of highly intuitive moderators with in-depth knowledge of social media marketing, who can gauge customer preferences and accordingly perform selective content moderation.

The Qison Soft Advantage

  • Smarter and Cost-Effective Promotion Across Platforms, for a Wider Reach
  • Enhanced Consumer Engagement
  • Rich and Relevant Brand Communication Through Moderation
Social Enablement of Websites (QSP)

Owing to the extensive penetration of social networking and other online media, the consumer is no longer dependent on sponsored promotions to form opinions about brands. The widespread access to information has enabled the user to make quick purchase decisions. This has opened up broad avenues for brands to improve customer acquisition, increase conversion rates and earn loyalty.

Amidst cut-throat competition, the more personalized your brand communication is, the greater are the chances of customer retention. Consequently, there is a need for organizations to tap into the benefits of social media to attain wider reach and better customer engagement.

The Qison Soft Solution

At Qison, our core competency lies in tailoring specific and scalable social enablement solutions to integrate brand websites with interactive social platforms. Our rich industry experience allows us to transform brand websites into a comprehensive and versatile social marketing tool.

Our cloud-based social enablement solution, QSP, is a robust platform that combines a wide range of intuitive tools with affinity-based consumer communities to deliver effective brand communications.

Loaded with a user-friendly interface and interactive gadgets like discussion boards, polls, quizzes, live chat, etc., QSP provides a seamless channel for consumer interactions. In addition, it offers valuable insights into customer behavior, through in-depth data analytics and comprehensive marketing strategies, providing an end-to-end solution for brand promotion.

We are equipped with a highly dedicated team committed towards designing customized social enablement solutions for diverse requirements. Possessing expertise across a wide range of frontend and backend technologies, we develop applications for several platforms including web, mobile, iOS and Android.

The Qison Soft Advantage

  • Higher Customer Engagement
  • Effective and Cost-Efficient Marketing
  • Personalized Brand Communications
  • Deeper Insights To Customer Behavior
Outsourced Engineering Sustenance

Product sustenance is a crucial part of software product lifecycle, as it involves continuous feature improvements and updations amidst ever-evolving technological environments. However, owing to its dynamic and long-term nature, sustenance proves to be a cost and resource intensive process.

Amidst rising competition and increasing customer demands, organizations are looking for optimized and scalable solutions for product sustenance. Product sustenance outsourcing is an efficient and cost-effective means to leverage extensive technical expertise, while allowing you to focus on your core competencies.

The Qison Soft Solution

Qison offers end-to-end product sustenance and management – right from maintenance to performance enhancement. Performance engineering and end-to-end product development being our specialty areas, we are rightly equipped to entirely take over your product sustenance needs.

Our engineering sustenance team works closely with you to grasp the various nuances of development, learn the functionalities of each method/ module and comprehend the product behavior in several environments. This enables us to tailor issue-specific solutions during the various phases of product sustenance and ensure that the product retains high quality throughout its lifetime.

Our highly qualified professionals possess extensive industry experience and in-depth knowledge across various frontend and backend technologies, and platforms. At Qison, we follow industry-best practices and keep abreast of the latest in technology to ensure we consistently deliver maximum value to our clients.

The Qison Soft Advantage

  • End-to-End Engineering Sustenance
  • Extensive Experience in Product Development and Performance Engineering
  • Highly Skilled Team with Expertise Across Technologies
SaaS-Based Social Commerce

In an age where information and opinions are predominantly fuelled by virtual interactions, the consumer has become more empowered than ever before. The social networking culture is emerging dynamically, to accommodate various facets of communications across all kinds of requirements.

In such a scenario, leveraging the power of this channel to boost profitability through more effective and lucid consumer engagement, has become imperative for brands.

The Qison Soft Solution

Owing to our expertise in developing and customizing online channels to drive business benefits, we offer Qison Social Platform (QSP) – an intuitive and adaptive virtual platform that enables enhanced user engagement.

Through interactive, passion-based communities that host smartly moderated content, QSP brings a customized and cost-efficient solution for brands. This allows them to offer niche products and services online, opening up profitable ventures for interactive social advertising and commerce.

A SaaS-based solution hosted on cloud, QSP brings together a group of likeminded and passionate individuals to interact with each other under various brand-sponsored communities like Health and Fitness, Photography, etc.

QSP can be run as a web application on PCs as well as a native app on Android and iOS devices. It also comes with various pluggable components that allow seamless integration with existing websites, for social enablement.

Integrated with smart features like exhaustive data analytics, cross selling, buzz and online chat, QSP takes brand-customer engagement to the next level.

The Qison Soft Advantage

Discussion Boards User-interaction platforms, where users can post and discuss generic as well as specific queries.
Live Chats Specifically designed and customised Live Chat on the site for special occasions.
Promoted Content Important events highlighted through slideshows and infographics
Featured Content Exclusive and popular articles, polls, discussions and contests featured to encourage user interaction
Polls & Quizzes Fuel affinity-based user opinions on relevant topics and discussions, generating interest. The gathered opinions are shown to the participants and linked to the relevant article.
Albums and Video Gallery A user-friendly platform to upload and view relevant photos and videos; YouTube videos can also be embedded into the site.
Right-Hand Gadget Static block for advertisements
  • Dual Use – As a SaaS Platform to Host Communities and As an Integrated Solution for Social Enablement of Websites
  • Interactive Interface for Effective Engagement with the Consumers
  • In-Depth Data Analytics for Insights on Consumer Behavior & Expectations
  • Device Agnosticism – Can be Run on PCs, Mobile Phones & Tablets
Outsourced Product Development

With growing market competition and increasing customer demands, companies are aiming for streamlined and cost-effective product development process to effect reduced times-to-market. However, product development requires single-point focus and application of innovative strategies at the core, which may divert organizations from their competencies.

Consequently, outsourcing product development offers an efficient and cost-effective means to harness on extensive technical expertise.

The Qison Soft Solution

Service Framework
  • Build a team based on the technology
  • Provide highly skilled architectural, deployment and monitoring support
  • Regular calls with client to plan and understand priorities
  • Product release management
  • Design, implement and test the releases
  • Deployment of the releases
  • 24 x 7 monitoring support on servers and escalations according to the SLAs

At Qison, we extend our expertise in product development to co-create IP with you. We offer end-to-end consultancy for your requirements – right from conceptualizing and prototyping to deployment and maintenance. Leveraging our immense experience in the industry, we deliver solutions tailored to your needs.

Our team comprises of consultants, architects, infrastructure engineers, developers, testers and product support personnel. Our highly qualified consultants collaborate with you at every step of the development process and provide comprehensive advice on how to take things forward.

We keep abreast of the latest technologies across frameworks and platforms, and follow agile models of development to meet your requirements. We specialize in the following technologies:
J2EE/Java| Apache| PHP|.NET Technologies| Mobile Applications (Android and IOS)

OPD Workflow

opdworkFlow

The Qison Soft Advantage

  • End-to-End Consultancy – From Product Conceptualization to Product Maintenance
  • Highly Diversified and Skilled Team
  • Expertise in Latest Technologies Across Platforms
  • Agile Models of Development
  • 24 x 7 Support
Consulting

With growing market competition and increasing customer demands, companies are aiming for streamlined and cost-effective product development process to effect reduced times-to-market. However, software product development requires single-point focus and application of innovative strategies at the core, which may divert organizations from their competencies.

Consequently, outsourcing product development offers an efficient and cost-effective means to harness on extensive technical expertise.

The Qison Soft Solution

OPD Scope
  • Build a team based on the technology
  • Provide highly skilled architectural, deployment and monitoring support
  • Regular calls with client to plan and understand priorities
  • Product release management
  • Design, implement and test the releases
  • Deployment of the releases
  • 24 x 7 monitoring support on servers and escalations according to the SLAs

At Qison, we extend our expertise in product development to co-create IP with you. We offer end-to-end consultancy for your requirements – right from conceptualizing and prototyping to deployment and maintenance. Leveraging our immense experience in the industry, we deliver solutions tailored to your needs.

Our team comprises of consultants, architects, infrastructure engineers, developers, testers and product support personnel. Our highly qualified consultants collaborate with you at every step of the development process and provide comprehensive advice on how to take things forward.

We keep abreast of the latest technologies across frameworks and platforms, and follow agile models of development to meet your requirements. We specialize in the following technologies:
J2EE/Java| Apache| PHP|.NET Technologies| Mobile Applications (Android and IOS)

OPD Workflow

opdworkFlow

The Qison Soft Advantage

  • End-to-End Consultancy – From Product Conceptualization to Product Maintenance
  • Highly Diversified and Skilled Team
  • Expertise in Latest Technologies Across Platforms
  • Agile Models of Development
  • 24 x 7 Support
Requirements Analysis

An in-depth analysis of the requirements is crucial to the project, as it serves as a framework for the subsequent phases of development. In addition, a requirements analysis gives the client a clear picture of the course of the project.

The Qison Soft Solution

Eliciting Requirements Information is gathered and inputs are collated
Analysing Requirements The requirements are analysed for any gaps and conflicts
Eliciting Requirements Documentation , Use Cases, User Stories, Process Specifications

At Qison Soft, requirements analysis phase is considered the most important aspect of product development. Our highly qualified team possesses extensive analytical skills and rich experience in tools like LeanKit and Jira to assess the project and determine user expectations.

Our analysis team closely collaborates with the clients as well as the in-house architects, engineers and testers to comprehend the requirements and create a Software Requirement Specifications (SRS) document.

We follow a systematic approach in documenting the phases of development, such as requirement gathering, analysis and specification, and procedures to be followed.

The Qison Soft Advantage

  • In-depth Layout Preparation, Enabling Efficient Allocation of Resources
  • Expertise in Advanced Analysis Tools Like LearnKit and Jira
  • Systematic Documentation Approach
Prototyping and Architecture Design

Prototyping and architecture design are a significant aspect of software product development. The product architecture gives a clear picture of the system complexity, while prototyping helps the developer get an idea of the accuracy of initial estimates. In addition, prototypes also help the developer collect valuable feedback from the end user.

The Qison Soft Solution

At Qison Soft, we possess extensive expertise in architecture and prototyping. Our team of highly skilled architects and engineers specialize in designing intuitive wireframes and prototypes that help gain deeper insights to the end-user expectations.

We progress hand-in-hand with you, and design models that are flexible, maintainable, environment-agnostic, and offer easy integration with existing systems. Our software architectures and designs provide realistic estimates of the overall costs and resources, helping you leverage the information to drive efficiency.

Prototyping and Architecture Design

The Qison Soft Advantage

  • Mitigated Costs
  • Faster TTM
  • Enhanced User Engagement
  • Comprehensive Gauging of Consumer Expectations
Coding, Code Review, Documentation and Unit Testing

Coding, review, documentation and unit testing are an integral part of product development lifecycle. Implementing robust and adaptive coding and review procedures is imperative to software development, to ensure minimum defects during production.

The Qison Soft Solution

Qison Soft adopts flexible coding and testing processes for product development, in order to maintain a standard flow of the program structure. This leaves ample room for code customization and enables us weed out compile-time and run-time errors efficiently, allowing quick deployment.

Our development team consists of highly skilled engineers who are proficient in coding and documentation, configuration management (CM) tools, review procedures and testing models, across languages, frameworks, and platforms. We follow industry-best practices in coding, with lucid documentation that aids streamlined reviewing and unit testing.

Our team of code reviewers utilizes automated tools to remove vulnerabilities in the code and thereby enhance software security. In addition, our unit testing team designs intuitive testing models to ensure every code unit runs effectively in various environments and scenarios.

documentetion

The Qison Soft Advantage

  • Highly Skilled Team with Extensive Experience
  • In-Depth Knowledge of CM Tools, Coding Practices, Review Procedures and Testing Models
  • Faster TATs
  • Highly Customizable Products
  • Streamlined Client-Side and Server-Side Testing
Manual and Automated Testing

Testing the product before release in the market is crucial to minimize defects and maximize end-user satisfaction. Moreover, testing the product in all kinds of scenarios possible is highly critical to incorporate robustness in terms of adaptability, maintainability and security.

The Qison Soft Solution

ManualandAutomated-Testing

At Qison Soft, testing is not just another aspect of software development; it is a tool to ascertain you exceed your customer expectations, by delivering high performance and unmatched value. Therefore, we take no chances, and implement both manual and automated testing to ensure best-in-class product quality.

Equipped with highly intuitive testers who are well-versed with advanced Test-Automation tools, adaptive functional testing and manual testing modules, we subject the product through rigorous testing scenarios to eliminate loopholes and improve effectiveness. Our innovative approach to testing enables us identify potential errors and risks in early development stages, thereby speeding up the entire process and realizing maximum coverage.

The Qison Soft Advantage

  • End-to-End Testing
  • Extensive Experience in Testing Modules and Test-Automation Tools
  • Comprehensive and Intuitive Test Scenarios
  • Quick TAT
  • Zero-Error Delivery
Performance and Load Testing

During the development lifecycle, a software product goes through various types of testing. However, irrespective of that, it is performance and load testing towards the end of development that determines whether the product can handle the end-user expectations.

The Qison Soft Solution

Performance & Load Testing
  • Understand the End-User Expectations
  • Identify the Inputs and Outputs
  • Design Customized Test Models
  • Test Under Real-World Scenarios
  • Prepare Comprehensive Performance Reports

At Qison Soft, we understand that every product has its own unique characteristics and behavior, and therefore, we are equipped with customizable performance testing models. We deploy comprehensive performance and load testing procedures, to cover all real-world scenarios that the product can be subjected to.

Our team comprises of highly qualified testers, with rich experience across a wide array of product types, technologies and environments.

We follow a systematic approach while testing product performance. Our team of testers works hand-in-hand with the development team and the client to correctly assess the scope and functionalities of every module, and accordingly formulate various test designs.

We employ proven methods, latest tools and industry-acknowledged standards to analyze the performance and identify errors within the framework. In addition, our performance testing team prepares a detailed report emphasizing on the bottlenecks and recommendations to improve the product’s performance.

The Qison Soft Advantage

  • Customizable Performance & Load Testing Models
  • Comprehensive Coverage of All Real World Scenarios
  • Highly Skilled Team with Extensive Experience Across Technologies and Platforms
  • Detailed Performance Report
Documentation

During development, the product goes through several stages, including analysis, design, coding, testing and deployment. A lucid document explaining the various aspects of development comes in handy for all the subsequent processes of development and helps in achieving efficiency. In addition, a comprehensive document can serve as a user-assistance tool.

The Qison Soft Solution

documentation

At Qison Soft, we believe that documentation is an integral and highly important part of the product development lifecycle. We integrate Agile development models with elucidative documentation, making the process more transparent. Hence, we make sure that every significant phase is documented in a clear and explanatory manner.

We document all stages of project, right from requirements analysis and design to testing and deployment. Our documentation team possesses excellent writing skills coupled with extensive technical knowledge, so that our documents are concise and effective.

The Qison Soft Advantage

  • End-to-End Documentation
  • Systematic Approach
  • Concise and Comprehensive Documents
  • Highly Skilled Team
Delivery and handover

maintainanceThe process of delivery and handover is much more complicated than simply transferring the final product. It involves the transfer of knowledge and responsibilities across many aspects such as deployment, management, maintenance, etc. Therefore, smooth handover is crucial to ensure enhanced productivity at the client’s side.

The Qison Soft Solution

At Qison, we enable smooth handover through the delivery of all the required documentations and templates, along with the final product.

Given the critical nature of the handover process, we are equipped with efficient and empathetic handover frameworks that ensure fluid transition of data and knowledge. Maintained in adherence with industry-best standards and practices, our delivery models offer smart sharing, complete traceability, easy access, and robust integration with the existing frameworks.

The Qison Soft Advantage

  • Seamless Transfer of Data, Knowledge & Responsibilities
  • Total Control of Documentation
  • Ensures Efficiency in Subsequent Processes
  • Complete Traceability, Mitigating Risks
Deployment

maintainanceWith the growing complexity of systems and the inherent dynamic nature of technological environment, comprehensive, centralized and cost-effective product deployment has become indispensable. In addition, the deployed products need to support multiple applications across devices, servers and platforms.

The Qison Soft Solution

To accomplish efficient deployment, Qison is equipped with robust and automated tools that enable seamless execution of all the tasks, processes and modules in the product code. Our deployment models are so designed as to automatically flag code inconsistencies without causing abrupt system halts.

We understand that product deployment can be highly complex, especially under variable conditions. Therefore, we continuously update and enhance our systems to ensure optimal coherence and easy integration with the production environment.

Our deployment team consists of highly skilled IT professionals who possess rich expertise across technologies (frontend and backend) and operating systems. We undertake deployment in a systematic manner to achieve maximum compatibility across servers and platforms.

The Qison Soft Advantage

  • Adaptive Deployment Tools
  • Comprehensive and Cost-Efficient Deployment
  • Highly Skilled and Experienced Team
Maintenance

Given the dynamic nature of technological ecosystems, maintenance of software products is imperative to ensure maximum user satisfaction. Moreover, a product might contain some errors, which surface a long time after delivery, and need effective handling to ascertain high performance. Inefficient maintenance may translate to lost business opportunities.

The Qison Soft Solution

At Qison, we are well aware of the impact a product and its environment might have on each other. We therefore, consider maintenance as a dynamic aspect of product development lifecycle, not just a post-delivery service.

Equipped with a team of highly qualified and passionate IT professionals, we provide end-to-end software maintenance across requirements – from rectifying errors in the code, to modifying the code for enhanced performance. With proficiency in several backend and frontend technologies, we deliver maximum value irrespective of the nature and size of issue.

Our maintenance team collaborates with the development team, as and when required, to grasp the nature of the product, and ensure comprehensive fulfillment of the end user’s demands.

maintainance

The Qison Soft Advantage

  • End-to-End Maintenance
  • In-depth Analysis of Issues for Effective Solution
  • Highly Skilled Team Proficient Across Technologies and Platforms
  • Efficient Maintenance Process
24x7 Production Support

The end-users may not be familiar with all the features of the developed product. Moreover, they might experience some minor technical glitches in the product operation. Consequently, production support becomes necessary, in order to meet the customer needs and ensure maximum satisfaction.

The Qison Soft Solution

We at Qison are committed to provide the best production support to the end-users. We believe that for a product to realize its peak service potential, support is an essential requirement. Therefore, our team comprises of a healthy mix of young enthusiasts and highly experienced professionals, to ensure comprehensive production support.

With our immense experience in product development, we have gained an in-depth knowledge of customer behavior and expectations. This enables us to accordingly address their issues, making sure that all the problems have been effectively resolved or accordingly escalated.

Equipped with state-of-the-art infrastructure, our 24x7 production support facilities have been designed to streamline business operations and add unmatched value.

The Qison Soft Advantage

Issue Recording & Notification The production error is recorded and notified to the support team
Investigation & Analysis The error is identified and assessed to build a solution
Issue Resolution If the issue has been encountered previously then the resolution process is retreived from support backend
Job/Program Code Correction When the error is in the programming, the issue is escalated to the development team
Production Process Resolution If the error is caused due to issues in dependencies and sequencing, then further analysis done to identify the correct sequence and dependency
Infrastructure Issue Correction If production error is caused due to infrastructure issues, then the infrastructure team is notified
  • End-to-End Production Support
  • State-of-the-Art Infrastructure
  • Streamlined Business Operations
  • Highly Qualified Team
  • Rich Experience to Gauge Customer Behavior & Expectations